Terms and Conditions

Introduction

This Terms of Use (“Terms”) for Zanya website contains the terms and conditions that shall govern your use of the Site. Please read the provisions of the Terms carefully in connection with your use of the Site.

1.ACCEPTANCE OF TERMS

By using the Site, you are deemed to have accepted the Terms, without qualification or condition.

2.CHANGES TO THE TERMS

Zanya reserves the right to change the Terms from time to time without prior notice and/or consent from you.

3.INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights including any copyrights, trademarks, trade names on all materials published on the Site shall belong to Zanya or a third party with whom Zanya has a contract. Nothing herein shall be construed to grant you the right to use any materials published on the Site and Zanya’s trade names, trademarks, service marks, logos, domain names published on the Site.

4.TERMS OF USE

  • You may download any material published on the Site for personal use and non-commercial purpose only.
  • You shall not use, distribute or post any material published on the Site for any public or commercial purpose without the prior written consent of Zanya.
  • You shall not copy, modify, reverse engineer, decompile, extract the source code of, or remove any copyright notations of, any material published on the Site.
  • You shall not access to the Site by such means as may cause any trouble to the Site, servers or networks relating to the Site.

5.LINKS

The Site contains links to other websites managed or controlled by third parties. Your use of the links or linked websites shall be at your own risk and Zanya shall not be liable for any information published on the linked websites.

6.ACCURACY OF INFORMATION

Although Zanya makes commercially reasonable efforts to update the information published on the Site, Zanya makes no representations or warranties that the content on the Site is accurate, complete or up-to-date.

7.NO RELIANCE

Your use of the Site shall be at your own risk, and Zanya shall not be liable for any trouble, damage or loss incurred by you arising from the use of information published on the Site.

8.SUSPENSION OF SITE AND CHANGE OF CONTENTS

Zanya has a right to suspend or cease operation of this Site as well as a right to change contents published on the Site from time to time. Zanya shall not be liable for any trouble, damage or loss incurred by you arising from suspension or cession of operation of the Site or any change of contents published on the Site.

9.LIMITATION OF LIABILITY

To the full extent permitted by law, Zanya shall not be liable to you for any indirect, special, consequential or punitive damage incurred by you, however caused and under any theory of liability, loss of data, or cost of procurement of substitute goods or services, irrespective of whether Zanya has been notified of the possibility of such damages.

10.GOVERNING LAW AND JURISDICTION

The use of this Site and the construction and application of the Terms shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the Mumbai Court as the first instance with respect to any dispute or matter arising out of your use of the Site.

Privacy Policy

Welcome to zanya.in, a website owned and provided by Zanya Wellness Pvt. Ltd. The information exchanged online will be governed by the Privacy Policy set forth below. However, this Privacy Policy does not cover websites or web pages that you access or link to from this Site. If you do not agree with this Privacy Policy, then do not use this Site.

Changes to the Privacy Policy

We reserve the right to change the terms of this Privacy Policy. Since any changes will be posted on this page, we encourage you to check this page regularly. Your continued use of the Site following any changes to this Privacy Policy will constitute your acceptance of such changes.

Information We Collect

We do not collect “personally identifiable information” from you via this Site. We may collect “non-personally identifiable information” such as your domain name, IP address, your website browsing patterns, the date and time you access the Site, demographic information and the Internet address of the website that you linked to our Site. We may collect and store non-personally identifiable information from you by “passive” means, through the use of cookies. Cookies are small files that your web browser places on your hard drive for record keeping purposes. Cookies permit the Site to identify you and to recall your email address (as well as any other information that you voluntarily provide) from the Site’s database.

How We Use and Share Your Information

Zanya may use non-personally identifiable information to improve the content of our Site to address your preferences and to attract new users, to track user trends and patterns on the Internet so that we may inform users of information that may be of interest to them and, in some instances, to monitor third parties that have referred you to the Site.
Zanya also shares non-personally identifiable information with third party contractors that help us operate our business, provide us services or administer activities on our behalf in connection with the Site. Demographic information may be shared in aggregate, non-identifying form with third parties interested in knowing what type of audience the Site is attracting. Zanya uses this information to help ensure that the information it provides is relevant and of value to you.
Companies who contract directly with us are required to represent that they comply with our Privacy Policy with respect to information collected through links displayed on our Site.
Also, if required to comply with applicable laws or protect the interest or other visitors to the Site, we may share personally identifiable information to a third party.

Third Party Websites

This Privacy Policy applies solely to information collected on the Site. The Site may contain links to other websites. We are not responsible for the privacy practices or the content of these other websites; therefore, we ask that you carefully review the policies of any website that you visit through a link on the Site.

Security

To help prevent unauthorized access, help maintain data accuracy and help ensure the correct use of any information, Zanya uses appropriate industry standard procedures designed to safeguard the confidentiality of any information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your information, we cannot ensure or warrant the security of any information you may transmit to us.

Links

The Site may contain links to other sites, including among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. We are not responsible for the information collection practices or the content of the sites to which we link.

RETURNS & EXCHANGES

We are committed to providing quality products to our customers. We hope that you are always satisfied with your all purchases made on zanya.in, we realize there are times that you may need to return a product. If for any reason you are not entirely satisfied, you may return any item in its original condition.
Please review the information below.

  • Returns must be made within 10 days of your receipt date.
  • Products must be in its original and unused condition.
  • We regret that we do not refund original shipping costs with the return.
  • Please mention the reason for return of your product/s on the front side of your packing slip.
  • Please mail/courier your product to: Zanya Wellness Private Ltd, 02 Sai Sagar, Sai Baba Complex, Mohan Gokhale Rd, Goregaon East, Mumbai-400063.
  • You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged products
  • Please make sure to save the receipt/purchase proof as refund will be issued only once our office confirms receipt of the returned product.
  • We are not responsible for lost/damaged packages during transits.
  • All returns will be credited to the original payment source used at the time of purchase.
  • Returns will be processed within 03 (three) weeks of our office receiving your item.
  • Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
  • Please do not mail any packages C.O.D., as they will not be accepted.

Only items purchased on www.zanya.co.in may be accepted for a return. Please contact customer service with any questions by email at info@zanya.in or by phone at +91 9819087297 (Monday to Saturday 11 am – 7:30 pm). Please Note: Empty containers will not be accepted for refund.

EXCHANGE POLICY

We are happy to exchange any item/product that is defective, damaged or unused. If you will need to exchange your product, please review the information below.

  • Please enclose the product you wish to exchange and your receipt. On the receipt, write instructions on what item(s) to exchange.
  • If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information.
  • The responsibility of return shipping and handling charges will not be borne by Zanya Wellness Pvt Ltd.
  • Ship your exchange to us via a pre-paid package:

    Zanya Wellness Pvt. Ltd.
    Attn: Returns/Exchanges Dept
    02 Sai Sagar, Saibaba Complex, Mohan Gokhale Rd,Goregaon East, Mumbai-400063.

Please contact customer service with any questions by email at info@zanya.in or by phone at 9819087297 (Monday to Saturday 11 am – 7:30 pm)